termscondition

COMPANY POLICY
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WVSU, a fashion brand under Peachsowealth Co., Ltd., is the legal distributor of all its products, with every item adhering to proper licensing and regulatory requirements. The product details and information displayed across all social media channels are accurate and based on the data provided by the manufacturer. The product images presented aim to closely represent the actual items to the best extent possible. However, slight discrepancies in color or appearance may occur due to individual device displays.
The sale of products through the website www.wvsuofficial.com is directly operated and managed by Peachsowealth Co., Ltd.

・Orders :
By placing an order, you agree to purchase our products in accordance with WVSUs Terms and Conditions of Service.
All orders are subject to product availability and price confirmation at the time of purchase.
Please note that estimated delivery times are provided as a guideline only. While we strive to deliver your order promptly, delays may occur due to logistical issues, postal service disruptions, or force majeure events beyond our reasonable control. In such cases, WVSU shall not be held liable for any resulting delays.

・Order Confirmation :
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited whether your credit, debit card or cash had been received on our system.

・Pricing and Product information :
The company makes every effort to ensure that all product details, descriptions, and prices displayed on the website are accurate and up to date.However, errors may occasionally occur, including but not limited to typographical mistakes, processing errors, incomplete information, or outdated data.The company reserves the right to correct or update any information at any time without prior notice. If an order is placed based on incorrect information such as pricing, shipping fees, payment terms, or return policy details.The company reserves the right to refuse or cancel such orders.We will notify you as soon as possible and provide the option to amend or confirm your order.
If we are unable to contact you, your order will be automatically canceled.If payment has already been made, you will receive a full refund.

・Product Pricing :
The prices displayed on www.wvsuofficial.com include 7% Value Added Tax (VAT).
However, they do not include additional charges such as domestic or international shipping fees and other associated applicable costs. These additional charges will be clearly itemized separately and reflected in the Order Total during checkout.

Note: For international orders placed via the website, customers may, in certain cases, be required to Contact the local customs office to settle import duties or additional shipping fees upon the packages arrival at the destination country, or Personally collect the package from customs, depending on the specific regulations of each country. If needed, an official receipt can be requested as proof of payment for customs duties or other applicable charges by contacting us via LINE Official: @wvsu.

・Discount Codes :
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.

・The payment system on our website offers 5 available methods:
1. Bank Transfer (Domestic Accounts Only)
This payment method is available exclusively for account holders of banks in Thailand.
Note: We do not recommend using this method for international transfers, as payment confirmation may take 57 business days.However, if you would like to proceed with this payment method for cross-border transactions, please contact our support team in advance via LINE Official: @wvsu before making the transfer.

2. QR Code Payment
This payment method is available exclusively for account holders of banks in Thailand.
Note: On certain browsers, the page may not automatically redirect to the payment confirmation screen after completing the transaction successfully and may continue displaying the QR code.

3. Credit Card Payment
This payment method supports full payment only, The available card types are as followed :
・VISA
・MasterCard
・JCB
・UnionPay
・TPN
Note: After a successful payment, the system will automatically redirect you to the payment confirmation page.

4. Alipay Payment
This payment method is available exclusively to users who are registered with the Alipay application and hold a valid Chinese National ID.

5. WeChat Pay
This payment method is available exclusively to users who are registered with the WeChat application and hold a valid Chinese National ID.

・Your Account :
If you access our services through www.wvsuofficial.com, you are responsible for maintaining the security and confidentiality of your account and password.
You agree to accept full responsibility for all activities that occur under your account or password.

・Outages :
WSVU reserves the right to cease, interrupt or withdraw your access to the website for any reason, including without limitation, for upgrades and maintenance of the website.

・Privacy Policy :
Our Privacy Policy outlines how we collect, use, and protect your information. You can read the full details on our Privacy Policy page. By using this website, you acknowledge and agree to the Privacy Policy established by the Company.

・Jurisdiction :
These terms and conditions are governed by the laws of the Kingdom of Thailand.

SHIPPING POLICY
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Shipping Information : Customers are required to provide complete and accurate shipping details as outlined below:
*Full Name
*Phone Number
*Country (Please select the country you reside in or the destination country for delivery.)
*Detailed Shipping Address (Required):
・House number, room number, building, street
・Sub-district / District (Township)
・District / City
・Province / State
・Postal code
Notes:
- The selected country will be automatically linked to the available shipping methods.
- For international deliveries, all shipping information must be provided in English only.
- Please ensure that the destination country is selected correctly, as it directly affects shipping fees.
- If the provided shipping details are incomplete or incorrect, the company reserves the right to withhold delivery until accurate information is received.

・Incomplete or Incorrect Shipping Information :
For International Customers :
- The company will contact customers via the email address provided and suspend shipment until the complete and accurate shipping information is received.
For Domestic Customers (Thailand) :
- The company will contact customers via the email address provided and suspend shipment until the complete and accurate shipping information is received.

・Changes to Order Details and Shipping Information :
You may review and edit your shipping information before confirming your order.
However, once your order has been confirmed, the company reserves the right to decline any requests to change or modify:
・Shipping details
・Order information
・Product specifications or selections
・No changes will be accommodated under any circumstances after order confirmation.

・Shipping Fees :
Shipping fees are calculated based on the destination country and the total weight of the products.
These fees will be clearly displayed separately during checkout and will be included in the Order Total amount.

・Order Tracking :
Customers will receive email updates regarding the status of their orders. In addition, you can access your order status and tracking information directly via the My Account section on our website or by an email address provided.

・Delivery Times :
Delivery times may vary depending on the destination address and the shipping regulations of each country:
- Thailand: 3-7 business days
- International: 10-20 business days
Note: The order processing time is approximately 1-3 business days.

・International Shipping & Import Duties :
For orders placed through our website that require international shipping, customers may, in some cases, be required to:
Contact the local customs office to settle import duties or additional shipping charges upon the packages arrival at the destination country, or personally collect the package from customs, depending on the specific regulations of each country.If needed, customers can request an official receipt as proof of payment for customs duties or additional fees by contacting us via LINE Official: @wvsu.

・Shipping and Product Responsibility Terms :
・The company will be responsible only for orders and deliveries processed through our official system (www.wvsuofficial.com). In case of damage or loss during delivery, the company will not be held responsible for any orders shipped through third-party delivery services independently selected by the customer, including the use of personal shoppers or forwarding agents.
・In case of damage, defect, or loss during shipping, customers can file a claim directly with the shipping company or contact LINE Official: @wvsu.
・Products purchased from the Company will be delivered in accordance with the shipping agreement, which means there may be a risk of loss. The products will be delivered to you via the designated shipping service provider (Thai Post).
・If a product is returned due to failure in the delivery process , customers are responsible for reshipping costs in any case.
・The company is responsible for product damage or defects within 7 days (Must meet "Eligible Cases" in Return and Exchange Policy):
- International orders: within 7 days of delivery.
- Domestic orders (Thailand): within 7 days of delivery.
Note: The period will be counted based on the shipping status provided by the courier company (the shipment must be processed through the company's system only).